45-day money-back guarantee & one-day free trial
- Huge network of fast servers
- Verified no logs & no IP leaks
- Key security tools & ad-blocker
- Chrome & Firefox extensions
- Unblocks Netflix, Amazon Prime Video & more
- Supports torrenting & P2P traffic
- Large server network: over 6,700+ servers
- User-friendly apps for Windows, macOS, iOS & Android
- Token-based dedicated IP system
- WireGuard available across all apps
- Inconsistent speed performance
- Dedicated BBC iPlayer, HBO Max & Hulu servers are unreliable
- Can’t bypass strict censorship
- No OpenVPN option on Mac and iOS
Cyberghost is going to score pretty low and there are many reasons for that now. Cyberghost is secure in the encryption department as it uses 256 bit AES encryption with a 2048 bit key.
The Privacy problem stems from a few issues with the service. While it does protect anonymity, prevents IP and DNS or any potentially user identifying data leaks. Its lack of obfuscation technology means it’s not safe for use in censorship heavy countries like China, Turkey and the UAE were using VPNs to counteract restrictions is illegal. As Cyberghost will show ISP is that your traffic is indeed shown as VPN traffic which could get you in trouble if you live in such countries.
Typically, VPN providers will allow independent audit firms to conduct security checks on the provider’s network and operations, all of which are to be disclosed to the public in order to really back up the privacy claims of VPN providers.
VPN, like express and Nord, go through such audits on a regular basis, which further solidifies trust levels among users. But Cyberghost hasn’t undergone any audits since 2012.
Though Cyberghost do publish their own yearly transparency report and quarterly updates, that is still coming from Cyberghost themselves, and not a full on third party check over their entire operation and use of activity logs. So as of now, there’s really no way to verify how they handle user information.
According to a Cyberghost spokesperson Cyberghost does have the ability to help law enforcement by activating a limited user tracking feature, the only way to do it is if that user is still in the system. And if the law enforcement knows the IP and could provide also a warrant to track that IP.
He also said, we can activate a special feature like a logging feature for that IP. But we have the ability to prevent malicious actions when using our service, but only if that user is still active. And we have proof of what exactly is wrong, what IP he is using, and so on. So we’ve got to bring that in order to activate that to be sure we don’t activate it on a regular user. Otherwise, we cannot help any law enforcement company and reading through the terms and conditions.
I also found this exert you understand that Cyberghost undertakes no responsibility for your actions in case of statutory violations by the user Crossrider may cooperate with public or private authorities at its sole discretion as provided by law.
Now, to what degree will they cooperate with law enforcement? I’m not exactly sure. When it comes to high profile cases, I’m pretty sure that most if not all VPNs will have to cooperate anyways.
But let’s say law enforcement asks Cyberghost for some kind of information on a user. Because he or she played PUBG and a country where they’re not supposed to play PUBG, that I’m not sure if so take that as you may.
HISTORY OF PARENT COMPANY
In 2019 Cyberghost took a small hit when a customer survey company type form was breached. The company said that 120 email addresses and 14 Cyberghost usernames were compromised, but no passwords were included in that leaked data.
Another issue with Cyberghost is its parent company’s troubling history and reputation Crossrider now known as cape technologies.
According to Malwarebytes, and many other reputable online security websites, Crossrider was hiding malware and software bundlers which would then infect the user’s computer with adware and other monetizing methods.
In 2017, Cyberghost was acquired by a company called Crossrider for 9.2 million euros. Then in October 2018, Cape purchased Zenmate, a German VPN provider for an undisclosed amount later in December 2019.
Cape acquired Private Internet access and in order for the company to distance itself from its struggling past, it changed its name to Cape technologies in 2018. But in the terms and conditions, you can still find them referring to themselves as Crossrider, which isn’t really helping their cause.
But all in all, Cyberghost is not doing so well in the privacy sphere, especially when looking at the history of Crossrider or cable technologies. They’re essentially the same thing.
Now moving on to the speed test. Keep in mind that usually any decrease between 10% and 20% is considered very well. And anything from 20% to 40% is fine as long as your base speed is fast enough.
And the results will vary depending on your own connection, your ISP and the servers you’re connecting to. Now, as you can tell from these results, it’s not exactly the fastest, I tested a few servers on all three protocols, but for some reason. There was a high degree of inconsistency with the results.
The Wire guard protocol is supposed to be the fastest protocol, but it wasn’t in Cyberghost, whereas it was always the faster protocol in Nord VPN and surf shark.
And another thing to note is that the servers seem to be very heavily populated. Oddly enough, even though there are many servers available, most of them seem to be a little bit over 50% capacity, or just nearing 50%.
And regarding the speeds, it’s not exactly slow. But the inconsistency was a little bit off-putting. I’ve run many tests on ExpressVPN, NordVPN, and surf shark VPN. And no matter how many times I refreshed the speed test, it always gave me a similar value.
Give or take about 0.3 megabits per second. But with Cyberghost, I was getting some wild numbers, the speed and ping would fluctuate with every refresh. And to confirm that I use Express VPN to test out the connection to make sure the problem wasn’t my own connection.
ExpressVPN gave me very consistent results with each refresh. And annoyingly enough. I was even getting Cyberghost as saying that it’s the number one VPN, which reinforces the aggressive advertising that Cross Writer engages in through Cyberghost.
The most consistent results I got were from the Italian and polish servers, and not really sure what’s causing these ping and download speed fluctuations, but it’s not so good to see. While it’s not necessarily slow. Ideally, you want consistency with your VPN to ensure efficiency and reliability.
STREAMING AND TORRENTING
Now for streaming Cyberghost works fairly well, I actually really like that you can just look up whatever streaming service that you’re trying to unblock and it will show you the optimized servers that you can use.
You can just go through the streaming server list, which is also neat. I’ve tried unblocking the US Netflix library and HBO Max, though it may take a little bit over two minutes don’t block the geo-restrictions.
That’s not an issue as long as it does the job. Well, I also unblock the Japanese library without any problems. For torrenting, I was able to also download without any hiccups using the torrenting specialized servers.
So it’s good to see that these Unknown Speaker 8:03 servers really are optimized for the tasks they’re assigned to. And they do a good job at that. Now in terms of features. Cyberghost has a good variety of different useful features.
I already mentioned the streaming and torrenting specialty servers, but they also have a gaming server list. And you can sort these servers by latency.
So I tested the one with the lowest ping. And this time, it actually maintained that low ping throughout the different tests. And that low ping did hold up in Warzone.
And another server feature they have is the dedicated IP, which is an add-on feature that lets you get your own personal IP for five extra dollars per month. On top of your subscription, though do note that this service is only available for those that made their purchase through the Cyberghost website.
So it won’t really work if you’ve got your subscription through an activation code. Another add-on is no spy servers, which costs just over $1 a month on top of your subscription.
Cyberghost claimed that the servers come with extended bandwidth and are faster than their regular servers and are also designed for greater anonymity for torrenting.
Cyberghost boasts 256-bit encryption and while they do say, it’s the strongest encryption. It only comes with a 2048 bit key which can only be possibly broken with a quantum computer. But still, it’s not the highest level that they claim, at least not to the level of ExpressVPN or NordVPN 4096 bit key.
But it still is secure enough, though you’ve also got an ad blocker that blocks annoying pop-ups here and there. But it’s not too effective unless you pair it with an independent adblocker. You also have an automatic kill switch that cannot be switched off, which is a little weird.
It’s better to give users the option to toggle the kill switch on and off. WiFi protection that you can set the launch a VPN connection whenever you connect to a public or new WiFi which is a nice feature to have considering how dangerous.
It can be connected to public Wi-Fi as you also have split tunneling for websites but not for applications. The way it works is that selected applications will cause your VPN to connect to a pre-selected server. But it will connect your entire connection to the VPN.
So it’s definitely not your traditional split tunneling feature. In the settings, you have a choice of three protocols which include wire guard and open VPN with a UDP and TCP toggle for open VPN.
This option allows Cyberghost to establish connections through randomly chosen ports, which will be changed with each new connection instead of a fixed port, which makes it easy for providers to slow down or block Cyberghost connections.
In this case, your provider or network admin, such as hotels or airports, for example, does not allow VPN traffic. The activation of this option might help to successfully connect to the Cyberghost network because usually only a few ports are blocked.
NUMBER OF SERVERS AND LOCATIONS
So for the most part, this will only be useful when using unsecured or public Wi-Fi. Cyberghost has an impressive amount of over 6700 servers covering 89 countries with unique locations that cannot be found in other VPNs. So it’s got a wide variety of countries to choose from. And on the website, you can tell which and which are not peer to peer-supported or physical.
Cyberghost is available on all devices which include iOS, Android, Mac OS, Linux windows, as well as streaming devices and a router out and will allow for seven simultaneous connections per subscription.
45-day money-back guarantee & one-day free trial
Cyberghost is one of the cheaper VPNs that you can find on the market with a 12.99 monthly plan a 3.99 per month for the yearly plan 3.49 per month for the two-year plan, and the cheapest plan will come with a further discount at 225.
If you’re willing to commit for three years, they do have a longer than usual money-back guarantee, which gives you up to 45 days in case you changed your mind and would like a refund. And live chat support is also available, which is helpful in such situations.
Now to conclude this review if you’re looking for a no log policy VPN that protects your information and won’t share it with its parent companies and has obfuscation that will protect you from ISP is in case you’re living in a restrictive country.
You don’t want to be possibly sold out to law enforcement for playing a game of PUBG, then Cyberghost is definitely not a good fit for you. However, if you’re not living in a strict country, and just want a VPN that works well with streaming, torrenting, and gaming or change your IP address or even have a cheap VPN that protects your information when using public Wi-Fi, then Cyberghost does all the above very well. It wouldn’t be a way to get yourself a subscription plan since it’s pretty cheap overall.
Besides that, I hope you guys enjoyed this review. And if you did learn something let me know in the comment section.